Delivery Information

When will my order ship?

Packages are generally dispatched within next days after receipt of payment or confirmation your with "cash on delivery" method and are shipped via Email for Virtual Products without signature. If you prefer delivery by other email, no additional cost will be applied, so please contact us before choosing this method for physical products. Whichever shipment choice you make, we will provide you with a link to track your package online.

What about shipping fees?

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Sometime we applied delivery charge in advance. If you paid delivery charge in advance then charge will not applied with related invoice. Advanced delivery charge will not refundable if product not received.

Shipping MetodsLocationMax Charge
Pathao Courier (Home Delivery)Dhaka & ChattogramBDT 75/-
Pathao Courier (Home Delivery)All Bangladesh (See Location Chart)BDT 75/-
Sundharban Courier and OtherAll BangladeshBDT 130/-
International ShippingPlease Check Rate$...

Shipping & Delivery time

We shipped within Bangladesh only. We have two types of shipping methods.

1. Shipped by Carrier

  • Home Delivery Dhaka and Chattogram City Tk 75/- (Next Day Delivery or 2 Working Days )
  • Home Delivery (All Bangladesh) Charge Tk 100/- (2-5 Working Days)
  • SA Paribahan Currier Service / Sundharban Currier Service Charge Tk 130/-
  • Picked up store (Chittagong Store) Free

2. Shipped by email (For digital products)

Please Note: Free Shipping is not applicable with Discounts, Offers, and On Sales goods.

Delivery time depends on product stock availability.

Payment Method

  1. Cash On Delivery
  2. Card Payment
  3. Mobile banking (Bkash, Nagad, Upay etc)

Shopping on MoonZara.com is safe, fast, and convenient. To make life easier, we accept a number of secure payment methods designed to be completely safe and friendly. When you shop at MoonZara.com, your privacy and online security are always guaranteed.

Tracking

Pathao:

Sundharban Courier:

DHL:

UPS:

Other: